PulsidoHelp Center

How coins work

Coins to give, coins you've earned, and what they're worth.

Who can use this: Everyone.

Coins let people put a little weight behind a thank-you. Your company may call them something else, like beans or high-fives, and use a different icon. Everything here works the same.

Two balances#

Coins to give Coins you've earned
What it is Your allowance: what you can give away with kudos What other people have given you
Where you see it "… left to give" in the top bar, and on Home Earned on Home, and Coins to spend on the Rewards page
Resets? Yes, every period (often monthly). Unused coins don't roll over. Never. Earned coins don't expire.
Can you spend it? Only by giving it away Yes, in the rewards store

You can't give coins to yourself, and you can only spend earned coins.

What a coin is worth#

10 coins = 1 unit of your company's store currency. With US dollars, 10 coins is $1, so 250 coins is about $25. The Rewards page shows the value next to your balance.

Where earned coins come from#

  • Kudos and add-on coins from teammates.
  • Spot awards and approved challenge claims.
  • Birthday and anniversary coins, and being the round MVP, if your company gives them.
  • Finishing a pulse or survey, if your company rewards that.
  • An admin adjustment, such as a prize.

Limits you might run into#

  • Per-person limit. Your company can cap how many coins you give one person each period, so two people can't trade coins back and forth. If a kudos would go over it, the kudos still sends with only the coins left under the cap, and you keep the rest.
  • Not receiving coins. Some people, such as contractors, may be set up not to receive coins. Kudos to them still send, and you keep the coins.
  • Redemption minimum. You need a minimum number of earned coins (50 by default) before you can redeem anything.

Still stuck?

Email us and a person will reply, usually within one working day. hello@pulsido.com