PulsidoHelp Center

My rewards and reward statuses

Follow a request, cancel it, and see rewards sent to you.

Who can use this: Everyone.

Click My rewards at the top of the Rewards page.

My rewards

Each request shows a timeline of what's happened and what's next.

Status Meaning
Pending Waiting for an admin to approve it. You can Cancel it, and your coins come back.
Approved Approved. Your company or Tremendous is sending it.
Processing A gift card order is being placed, or swag is being prepared.
Shipped Swag is on its way. The tracking number shows if there is one.
Delivered Done. Gift cards arrive by email.
Declined Not approved. The reason is shown, and your coins are back.
Cancelled You cancelled it. Your coins are back.
Refunded An admin refunded it after approving it. Your coins are back.

Gift cards and swag your company sent you directly, without coins, show under Sent to you.

Still stuck?

Email us and a person will reply, usually within one working day. hello@pulsido.com