PulsidoHelp Center

Shipping swag

Export what needs shipping, import tracking numbers, and mark items delivered.

Who can use this: Owners and admins, or anyone with the Rewards permission.

Manage → Rewards → Shipping combines approved swag redemptions and claimed links into one queue, with tabs for To ship, Processing, Shipped, and Delivered. Each item has a reference starting with R- (redemption) or C- (claim link).

The shipping queue

Ship with a partner or warehouse#

  1. Click Export CSV. The file has the reference, item, options, full address, email, and status.
  2. Send it to your print partner or warehouse.
  3. When tracking numbers come back, fill in the Carrier and Tracking columns in the same file.
  4. Click Import tracking and choose the file.

Every row with a tracking number is marked shipped, and the person is told. Any reference Pulsido doesn't recognize is listed by row.

Ship one at a time#

Click an item to open it, then Mark processing, Mark shipped (with an optional carrier and tracking number), or Mark delivered.

Shipping sends members a notification. The tracking number also shows on their My rewards page, and on the claim page for claim links.

Still stuck?

Email us and a person will reply, usually within one working day. hello@pulsido.com